Request an Appointment Online

Complete the form to request an appointment online. We ask that you also review the additional information to prepare for your visit.

Call our office

(202) 974-6621

Email our office

info@releasept.com

Request an Appointment

You will receive an electronic receipt of your appointment request within moments of submission, followed by an e-mail confirmation within 24 hours of your request. You may also call or e-mail for an appointment.

This form is a request only. It is not a guarantee or confirmation of the appointment time/date.

Hours of Operation

We pride ourselves on providing the highest level of care and convenience to our patients. Our appointment times flexible – let us know how we can best accommodate you.

Monday – Thursday
6:00 am – 8:00 pm

Friday
6:00 am – 5:00 pm

Saturday
By appointment

Sunday
Office closed

Health Insurance Coverage

Release Physical Therapy is a non-participating (out-of-network) provider with all health insurance plans*. Many insurance plans provide benefits for physical therapy services provided by out-of-network providers. Health insurance plans, policies, and terms vary greatly, and each person’s health care needs and expenditure is unique. If you would like to learn about the coverage you have for services provided by Release Physical Therapy and potential out-of-pocket expenses, please call our office.

* We do not currently accept Medicare

Filing Insurance Claims

Release Physical Therapy files our patients’ primary insurance claims as a courtesy. Please note that while submits claims on your behalf, you are still responsible for ensuring that the insurance provider properly processes your claims.

Payment

We require full payment when services are rendered. We accept HSA/FSA, MasterCard, Visa, Discover and American Express. Failure to provide payment at the time of services will automatically result in a cancellation of future appointments.

What is Direct Access?

Direct Access allows you to be evaluated and treated by a licensed physical therapist in Washington, DC without a prescription or referral from a physician. Direct Access provides you with immediate and economical access to physical therapy services.

Will my insurance cover my visits?

Although all patients in Washington, DC, have direct access to physical therapy care, each health insurance company has its own requirements for coverage. Some health insurance companies require their members to have a referral from a physician for physical therapy services. Because we are a non-participating provider, you are responsible for any charges not covered by your insurance company.

Insurance questions? Call our office to speak with a staff member who can help you determine and understand your benefits.

Visit our NEW location!

We moved! Visit our new office on L St NW between 21st and 22nd Streets.

Release Physical Therapy
2134 L St NW, Washington, DC 20037

Street, garage and valet parking is available. If you have trouble finding us please call our office.

Get Directions

Cancellation Policy

If for any reason you are unable to make a therapy session, please provide notice at least 24 hours prior to your scheduled appointment time. Our staff will contact you to reschedule. Failure to provide 24-hour advance notice of cancellation will result in a $150.00 late cancellation fee.

Cancellations can be made by e-mail or phone. If you reach our answering service or prefer to submit cancellation via e-mail, please be sure to provide:

- Patient first and last name
- Date and time of original appointment
- Contact information for rescheduling

Referrals

You may receive physical therapy care without a physician’s referral. Direct Access allows you to be evaluated and treated by a licensed physical therapist in Washington, DC without a prescription from a physician. Direct Access provides you with immediate and economical access to physical therapy services.

Learn more about Direct Access.

Payment

We require full payment when services are rendered for treatments covered by insurance, as well as those that are not. We accept HSA/FSA, MasterCard, Visa, Discover and American Express. Failure to provide payment at the time of services will automatically result in a cancellation of future appointments.

Patient Forms

Click the icon below to download and print patient forms. Be sure to bring the completed forms to your appointment.

PHYSICAL THERAPY

MASSAGE THERAPY

Confidentiality & Privacy

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review this notice carefully.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) requires all health care records and other individually identifiable health information (protected health information) used or disclosed to us in any form, whether electronically, on paper, or orally, be kept confidential. This federal law gives you, the patient, significant new rights to understand and control how your health information is used. HIPAA provides penalties for covered entities that misuse personal health information. As required by HIPAA, we have prepared this explanation of how we are required to maintain the privacy of your health information and how we may use and disclose your health information.

Without specific written authorization, we are not permitted to use and disclose your health care records for the purposes of treatment, payment and health care operations.

Treatment means providing, coordinating, or managing health care and related services by one or more health care providers. Examples of treatment would include therapeutic exercise, neuromuscular reeducation, mobilization, etc.

Payment means such activities as obtaining reimbursement for services, confirming coverage, billing or collection activities, and utilization review. An example of this would be billing your health insurance for your physical therapy services.

Health Care Operations include the business aspects of running our practice, such as conducting quality assessment and improvement activities, auditing functions, cost-management analysis, and customer service. An example would include a periodic assessment of our documentation protocols, etc.

We may also create and distribute de-identified health information by removing all references to individually identifiable information.

We may contact you to provide information about treatment alternatives or other health related benefits and services that may be of interest to you.

Any other uses and disclosures will be made only with your written authorization. You may revoke such authorization in writing and we are required to honor and abide by that written request, except to the extent that we have already taken actions relying on your authorization.

You have certain rights in regards to your protected health information, which you can exercise by presenting a written request to our Office Manager at 2134 L St NW, Washington, DC 20037.

The right to request restrictions on certain uses and disclosures of protected health information, including those related to disclosures to family members, other relatives, close personal friends, or any other person identified by you. We are, however, not required to agree to a requested restriction. If we do agree to a restriction, we must abide by it unless you agree in writing to remove it.

The right to request to receive confidential communications of protected health information from us by alternative means or at alternative locations.

The right to access, inspect and copy your protected health information.

The right to request an amendment to your protected health information.

The right to receive an accounting of disclosures of protected health information outside of treatment, payment and health care operations.

The right to obtain a paper copy of this notice from us upon request.

[Download PDF version for printing]